Privacy Policy
Privacy Policy / GDPR Policy
Last Updated: May 2026
Amazing Gardeners is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us regarding our gardening and outdoor services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Amazing Gardeners provides gardening and outdoor maintenance services across Grays, Essex, and
surrounding areas.
Website: amazinggardeners.co.uk
If you have any questions regarding this Privacy Policy or your personal data, please contact us through our website contact form, phone number, or email address listed on our website.
What Information We Collect
We may collect and process the following personal information:
- Name
- Phone number
- Email address
- Home or job address
- Photos or videos you send relating to garden work
- Messages sent through contact forms, email, WhatsApp, phone calls, or social media
- Website usage information through cookies and analytics
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotes and estimates
- Schedule and complete gardening services
- Communicate regarding appointments and work
- Improve our website and services
- Maintain business records
We only collect information necessary to provide our services effectively and professionally.
Photos and Videos
Customers may send photos or videos of their garden or outdoor areas to help us provide quotes and estimates.
These images and videos may be used for:
- Assessing work requirements
- Providing quotes
- Completing requested services
- Showcasing completed work on our website and social media pages
We will always aim to avoid displaying personal or sensitive information in any shared content.
Call Recordings
Phone calls may occasionally be recorded for:
- Training and quality purposes
- Confirming work details or quotations
- Resolving disputes or complaints
- Protecting our business and customers
By contacting Amazing Gardeners by phone, you acknowledge that calls may be recorded in accordance with this Privacy Policy
Sharing Your Information
We do not sell or trade your personal information.
We may share information with trusted third parties only where necessary, including:
- Payment providers
- Accountants or legal advisers
- Business software and communication platforms are used to manage our services
Any third parties are required to keep your information secure and confidential
Data Storage and Security
Your information may be securely stored using trusted third-party cloud-based services and business management platforms used to operate our services, including communication, photo storage, invoicing, scheduling, and customer management systems.
These providers may securely process and store data on servers located within the UK, EU, or other countries with appropriate data protection safeguards in place.
Data retention
We retain enquiry and customer information only as long as necessary for legitimate business or legal purposes.
Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting
us at Amazing Gardeners
Cookies
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
Cookies are small files stored on your device that help websites function properly and analyse visitor activity.
You can control or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact: